1. Free trial
Every new workspace receives a 7-day free trial with full access to all platform features. No credit card is required to start the trial. We encourage you to explore Inventory Management, POS, Barcode Scanner, Invoicing, Customers and Analytics during this period to determine whether Hulkoniox Stock meets your business needs.
2. Paid subscriptions
Hulkoniox Stock currently offers subscription plans for 3 months, 6 months and 12 months. Once a subscription is activated and paid, you retain full access to the Service until the end of the paid subscription period. Subscription fees are charged upfront based on the selected billing cycle.
3. Refund policy
Subscription payments are generally non-refundable once activated. We recommend making full use of the free trial before purchasing a subscription. This policy helps us maintain fair pricing, continuous service delivery and platform security for all users.
4. Exceptional refund requests
We understand that exceptional situations may occur. Refund requests may be reviewed on a case-by-case basis when one of the following applies:
• Duplicate payment • Accidental payment • Billing error • Confirmed technical issue • Extended service outage caused by Hulkoniox Stock
Refund requests must be submitted within 14 days after the payment date. Approval is not guaranteed and is subject to verification of the circumstances.
5. Activation codes
Subscriptions activated using Activation Codes are considered consumed immediately after successful activation and are generally non-refundable. Activation Codes cannot be reused, transferred or resold. Refunds may only be considered in cases of verified technical issues caused by Hulkoniox Stock that prevent the activated subscription from being usable.
6. Fraud and abuse
Refunds will not be granted for:
• Fraudulent payments • Chargeback abuse • Violation of the Terms of Service • Attempts to abuse the refund process
Accounts involved in fraudulent or abusive activity may be suspended or permanently terminated without prior notice. Hulkoniox Stock reserves the right to take appropriate legal action where necessary.
7. Subscription cancellation
You may cancel your subscription at any time from your workspace settings. Cancellation stops future renewals but does not automatically entitle you to a refund of fees already paid. You will continue to enjoy full access to the Service until the end of the current paid billing period.
8. Taxes
Any VAT or applicable taxes collected at the time of the original transaction are refundable only to the extent that the underlying subscription payment is refunded. Tax refund handling follows local law and may require additional processing time.
9. How to request a refund
To request a refund, please contact us at:
Email: contact@hulkoniox-stock.com
Please include the following information in your request:
• Workspace name • Registered email address • Transaction date • Amount paid • Payment method • Detailed explanation of the issue
We aim to review and respond to refund requests within five business days.
10. Changes to this policy
Hulkoniox Stock may update this Refund Policy from time to time. Any changes become effective when published on this page. Your continued use of the Service after the updated policy is posted constitutes your acceptance of the revised terms.
11. Contact information
Company: Hulkoniox Stock
Email: contact@hulkoniox-stock.com
Phone: +1 646 921 2956
12. Language notice
This Refund Policy is available in multiple languages. In the event of any inconsistency between translated versions, the English version shall prevail.